Returns & Refunds

Right of Return

You have the right to return your order within 14 days after receiving the goods.

Conditions for Return

To be eligible for a return, the following conditions must be met:

• The item must be unused
• The item must be complete and undamaged
• The original packaging must be included

Return Process

To initiate a return, please contact us by email:

info@sadelighting.com

After reviewing your request, you will receive further instructions for returning the goods.

Refund

Once we have received and inspected the returned goods, the refund will be processed.

The refund will be issued using the original payment method, unless otherwise agreed.

Processing Time

Refunds are usually processed within 7 to 14 business days after receiving the return.

Return Shipping Costs

The cost of return shipping is borne by the buyer unless otherwise agreed.

Damaged or Defective Products

If a product arrives damaged or defective, please contact us immediately. In such cases, we will offer an appropriate solution, such as a replacement or refund.

Important Notice

This return and refund policy complements the statutory right of withdrawal.